Privacy Policy
Introduction
At Pioly, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our English learning platform.
Information We Collect
We collect information to provide and improve our services:
- Account information (email, name, profile picture)
- Learning progress and performance data
- Usage statistics and preferences
- Device and browser information
- Feedback and communications
How We Use Your Information
Your information helps us:
- Personalize your learning experience
- Track and analyze your progress
- Improve our platform and content
- Communicate updates and learning tips
- Provide technical support
We Do Not Sell Your Data
Pioly is committed to protecting your privacy:
- We do not sell, rent, or trade your personal information to third parties
- We do not share your data with advertisers for targeted advertising
- We do not monetize your personal information
- Your data is used solely for providing and improving our learning services
- We maintain strict data protection standards to safeguard your information
Third-Party Services
We may use third-party services for:
- Movie content hosting and streaming
- Analytics and performance monitoring
- Customer support services
These services have their own privacy policies and handling of personal data.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Export your learning progress data
- Opt-out of marketing communications
California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act:
- Right to know what personal information we collect and how we use it
- Right to request deletion of your personal information
- Right to opt-out of the sale of personal information (we do not sell your data)
- Right to non-discrimination for exercising your privacy rights
- Right to designate an authorized agent to make requests on your behalf
- Right to receive a copy of your personal information in a portable format
GDPR Data Protection Rights (EU)
If you are in the European Union, you have rights under the General Data Protection Regulation:
- Right of access to your personal data
- Right to rectification of inaccurate data
- Right to erasure (right to be forgotten)
- Right to restrict processing of your data
- Right to data portability
- Right to object to processing
- Right to withdraw consent at any time
- Right to lodge a complaint with a supervisory authority
Our legal basis for processing your data includes: consent, contract performance, legitimate interests, and legal obligations.
Contact Us
If you have any questions about our Privacy Policy or how we handle your data, please contact us at:
Email: [email protected]